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For Dial|IT specific support (Installation and Premium Support)

 

Please make sure Phone.exe works as expected. 
Help and Tutorials can be viewed here:

http://kayako.crmaddon.com/index.php?/Knowledgebase/Article/View/66/0/use-phoneexe

http://kayako.crmaddon.com/index.php?/Knowledgebase/Article/View/3/0/how-to-check-if-your-tapi-driver-is-installed-an-working-as-expected

 

Please note: we are not able to offer support if the phone.exe is not working.
Contact your system administrator or your phone company who is responsible for your phones. 
They have to configure your tapi drivers in order to make Dial|IT work. After that be sure Tapi Drivers are working. Please test it with a minimum amount of 3 incomming and 3 outgoing calls. If Tapi is working as expected, Dial|IT will also work as expected.

Are there any question left? Your question was not answered to your full satisfaction? You have further question to this article? You have a problem not solved by our Helpsuit? Please feel free to contact our (Addon) Support.

http://www.crmaddon.com/en/addons-en/addon-support 

 

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